Faqs
Frequently Asked Questions
Helmet FAQ
When are you restocking helmets?
We restock our super low profile 3/4 helmets about once a month.
Just make sure you’re signed up for a restock notification on the product page. They sell out super fast. So this way you’ll be one of the first to know about the restock.
How do I know what helmet size I am?
We find the super low profile 3/4 helmets fit pretty similar to Bell and Biltwell. Our creative director Jeff wears a medium Bell Moto 3, a medium Gringo and also a medium super low profile 3/4.
His medium 3/4 isn't a very snug fit though. It's more of a comfortable and a relaxed fit. But at highway speeds, he does feel a little pullback because it's not super snug.
So it kind of depends on what sort of fit you want. If people don't want a relaxed fit, and don't want one super snug either, they sometimes go with the size in the middle.
Below is a size guide for our super low profile 3/4 helmets depending on if you want a snug fit or a loose fit.
Can I try on a helmet?
Currently, no. Our super low profile helmets are online only. We don't have a physical store where you can try them on.
Can I exchange or return a helmet I ordered?
For safety and compliance purposes our helmets are always final sale.
Once a helmet leaves our warehouse facility and arrives at the customer, we can no longer guarantee the helmet's safety and composition.
We're riders too. The last thing we want to do is have a customer receive a helmet, drop it by accident, return it to us and then we sell a now unsafe helmet to another customer.
Order FAQ
How do I process a return or exchange?
We have a return and exchange center where you can look up your order and request a return or exchange.
How do I track my order?
We have an order tracking center where you can view in depth details about where your order is and when it will arrive.
When will my order ship?
We are usually in the warehouse on Tuesdays and Thursdays. So depending on when you placed your order, you can expect to receive a shipping notification on those days.
How do I get Free Shipping?
For your order to qualify for Free Shipping you have to spend a minimum of $75 USD before tax.
How do I get 10% off my first order?
If you sign up for our newsletter or SMS list, we'll send a coupon code your way that will knock 10% off your first order.
